Students ages 14 and up can enroll in Adult classes through semester enrollment or on a drop-in basis. Our adult programming has four semesters per year: Winter, Spring, Summer and Fall.
SEMESTER ENROLLMENT: This method of registration allows a student to reserve a spot in the same weekly class at the lowest price point. A student must enroll in all dates of the semester.
DROP IN ENROLLMENT (Class Packs) This method of registration allows a student to use individual class credits to register for individual dates of a class. Drop in enrollment is paid for with class credits (Class Packs) that can be purchased individually or in 5 or 10-packs for a discounted price.
Adult class credits can be applied to less expensive classes with the exception of Tier A and B class credits, ie a Tier B credit can pay for a FITclass or Open Gym. Likewise, a Tier A class credit can pay for a FITclass or Open Gym. But a Tier A class credit cannot pay for a Tier B class and visa-versa Please contact us at firstname.lastname@example.org to have the class credit changed. From the date of sale, all adult class credits must be taken within:
If a student has not arrived in class within the first 15 minutes of class, they will not be admitted into the class for any reason. Waitlisted students will be permitted to take the class if space becomes available due to late students. The exception to this rule is Open Gym where students may join anytime it is held. Please see the front desk to sign in to Open Gym. Students who arrive more than 15 minutes late are marked as a “late cancel” and the credit is forfeited.
MEMBERSHIP ENROLLMENT FITpass, FITpass Black, UNLIMITED M2M, and UNLIMITED 12-Month Commitment are all monthly recurring memberships that permit students to attend classes as they wish. The FITpass and FITpass black allow students to attend any FITclasses and Open Gyms they wish as many times as they like. The UNLIMITED M2M and 12-Month Commitment allow students to attend any Tier A, Tier B, FITclasses, and Open Gyms as many times as they wish.
WAITLIST POLICY It is necessary to “opt-in” for emails on your MindBody account to use the waitlist feature for classes. An email will be automatically sent to the email address on your account when you are added to a class from the waitlist. Please keep this information correct and make sure to add email@example.com to accepted addresses in your email to ensure your notification. You may choose to respond to this e-mail, accepting or declining your space on the roster. By utilizing the waitlist feature, you are agreeing to cover the cost of any class in which you are registered. You can be automatically enrolled in the class from the waitlist until 24hrs before the start of class so if you are on one or more waitlists, please monitor your email. If you place yourself on a Waitlist, it is your responsibility to check on your status, and remove yourself if you are unable to attend the class. You will not be automatically added to the waitlist if a space becomes available less than 24 hours prior to class start time. Please feel free to check class roster or contact front desk to see if last minutes spaces have become available. These policies are in effect whether you have been “confirmed” from the waitlist or not- this means that once you are dropped into a class and notified, we do not need any further confirmation from you that you will take the class. If a student has available credits in their account, MindBody will allow them to register for a waitlist without purchasing a credit. If a student does not have available credits, they will be prompted to purchase a credit. If you do not wish to purchase a credit, please contact the front desk who will put you on the waitlist for no charge. If you do purchase a credit but do not get into the class, that credit will remain available on your account until its expiration date.
PREREQUISITES In addition to the minimum age requirement of 14, many adult recreational classes at Windsor Circus School have skill prerequisites. In order to receive approval, please indicate for which classes you would like to be approved and send training or performance videos to firstname.lastname@example.org. Videos should be 2-4 minutes long and ideally show the student moving through skills (ie not just a backbend, but the student getting into and getting out of the backbend, not just a drop on silks, but the student preparing for the drop). Alternatively, attend the intro level class to request approval from that instructor (e.g. Intro to Aerial Silks, Intro to Mixed Aerials, Open Gym, etc.).
FAMILY PACK SHARING Members of the same immediate family (parent, spouse/partner, child, sibling) may share adult rec class packs and credits. They may not share semester enrollments or any other services. To confirm that your accounts are properly set up for sharing, please contact the front desk. Sharing credits does not mean that one family member can register for a class but then another family member can attend in his/her place.
Youth class enrollment is for a full semester. In some instances an exception may be made to accept a student during the course of an already in progress semester, please contact the front desk to inquire. An enrollment is for ONE child attending one specific class each week.
TRIAL CLASSES Students wishing to try a single date of a class prior to enrolling for the semester can contact email@example.com to request pricing and availability for a trial class.
MAKE UP CLASSES
MEDICAL WITHDRAWAL If a medical situation arises which will prevent the student from participating for the remainder of a Youth semester, Windsor Circus School will credit 50% of the remaining pro-rated tuition to the student's Windsor Circus School account for future use. We cannot credit any classes that occurred prior to being notified in writing that the child will withdraw. A medical doctor's signature on our Medical and Compassionate Withdrawal Form is required for medical withdrawal, it should specify the initial date of injury/illness or exceptional circumstance but can be received after Windsor Circus School is initially notified of the withdrawal.
LATE ARRIVAL AND LATE PICK-UP POLICIES Students arriving late to class will be admitted but may be restricted from participating in some activities for safety reasons. Students must be picked up by a legal guardian immediately upon the conclusion of the class. After a 5 minute grace period, Windsor Circus School reserves the right to charge a $10 late fee for each 5 minutes that the student remains onsite without a guardian.
RECEIPT REQUESTS FOR REIMBURSEMENT PURPOSES If our standard receipts will not work for your needs, we will make every effort to provide the type of receipt you request. Please submit via email all the specific details and information required on the receipt, and we will respond within 10 days with a suitable receipt. If that receipt does not work for you and we included all of your requested details, we reserve the right to charge a $25 administrative fee to process a second receipt.
Open Gym is offered on a first come, first served basis. It is designed for current students to work on improving their practice of moves they have been taught by Windsor Circus School instructors and can safely perform. There is absolutely no teaching or instructing allowed from fellow students. This practice is not only dangerous but undermines the safe progression of classes. If you are having trouble with a move that was taught to you in a class you took at Windsor Circus School, you may ask the Instructor or Manager in charge of Open Gym that day for help performing the move. It is at their sole discretion whether they believe it is appropriate to teach the move being requested. Other instructors may be present and practicing their private routines, please be courteous of them and direct all questions or requests for instruction to the Instructor or Manager in charge of Open Gym that day. Open Gym is offered at a discount for students currently enrolled in classes. A current student is defined as a student who has taken a class within the last 30 days.
All workshop sales are final, non-refundable, non transferable, and not eligible for medical exemptions/withdrawal. Students who arrive late may not be admitted to workshops. Please review the late policy in the description of the specific workshop to determine if late students will be accepted. Refunds will not be given in the case that a student is denied entry due to late arrival.
CANCELLATION AND RESCHEDULING After scheduling a private lesson, a student may cancel the lesson up to 48 hours prior to the scheduled start time of the lesson. The private lesson credit is returned to the student’s account for future use. The credit retains its original expiration date. The credit is not eligible for a cash or credit refund. Cancellations made fewer than 48 hours before the start time of the lesson will result in a forfeit of the credit, regardless of the time that the lesson was scheduled.
PRIVATE LESSON DISCOUNTS With instructor permission, a student may purchase a private lesson 10-pack for a 10% discount. All credits on a 10 pack are for use by the same student, with the same instructor, for lessons of the same length and with the same number of students (ie private vs. semi-private).
EXPIRATION Single credit- 1 month from date of purchase 10-pack- 6 months from date of purchase.
BOOKING Please submit party requests at least 2 weeks prior to the desired date to allow time for booking and processing. Specific instructors may be requested but cannot be guaranteed. Parties and events are NOT booked until we receive your payment. All booking and payments are processed by our Party and Events coordinator. Parties and events booked after normal Windsor Circus School facility times may be subject to additional fees. All participants must have an account in order to participate. Insurance prohibits any additional persons to participate in activities outside of the reservation, including parents. The minimum age for all parties and events is 6 years old. Circus activities occur during the booked party and event time. Food and drink are not recommended during activity time. All parties and events come with an additional 30-minute booking in our seating area for food, drink, etc. Booking available upon request.
CANCELLATIONS Cancellations made more than 30 business days before the event will incur a $25 cancellation fee. Cancellations made 10-30 business days prior to the event incur a fee of 10% of the total event cost. Cancellations made 3-9 business days prior to the event incur a fee of 50% of the total event cost. No refund is given when a cancellation is made within 72 hours of the event.
RESCHEDULING AND OTHER ADJUSTMENTS Adjustments to the size of your party must be made 5 days prior to the scheduled event date to prorate the total cost. We will accommodate movement of reservation dates when possible. Reschedules made more than 30 business days in advance incur a $25 rescheduling fee. Rescheduling made 10 – 30 days in advance incur a 10% rescheduling fee. Rescheduling made 9 business days prior to your event or closer incur a fee of 50% of the event total.
BEHAVIOR AND PERSONAL CONDUCT Windsor Circus School promotes tolerance, respect, and positivity at all times. Windsor Circus School’s primary goal is ensuring a safe environment in which all members of the community may enjoy circus arts. Any individual who denies others the right to safe, respectful enjoyment of Windsor Circus School’s facilities and offerings may be denied access to the facility and have any memberships or class reservations revoked (a pro-rated refund will be made for unused service fees). In extreme cases, such as those culminating in verbal or written complaints to Windsor Circus School staff, an individual may be prohibited from entering Windsor Circus School indefinitely. Such prohibition will be at the sole discretion of Windsor Circus School management.
NONDISCRIMINATION POLICY Windsor Circus School is committed to encouraging and sustaining a learning and work community that is free from prohibited discrimination and harassment. Windsor Circus School prohibits discrimination on the basis of race, color, religion, national origin, disability, veteran status, sexual orientation, gender identity, sex, genetic information, or age in the administration of its educational policies, admission policies, financial aid, employment, or any other Windsor Circus School program or activity.